Privacy policy
Information about personal data, website services and enquiries at Matter Machine Technologies.
1. Who is responsible
The controller for this website and company enquiries is MATTER MACHINE TECHNOLOGIES LIMITED, trading as Matter Machine Technologies. The company is registered in England and Wales, company number 17123860.
Registered office
C/O Djh Chester CityMilitary House, 24 Castle Street
Chester, CH1 2DS
United Kingdom
Our headquarters are in Liverpool, United Kingdom. The Chester registered office is a separate legal company address.
| Detail | Information |
|---|---|
| Website | www.matter-machine.com |
| Public contact email | None published. Use the enquiry form on our contact page, or write to the registered office |
For privacy questions or a rights request, use the enquiry form on our contact page or write to the registered office above.
2. Information and purposes
Visiting the website
Serving a website involves network requests. The hosting service may process technical information such as your IP address, the requested page, request time, browser information and error or security logs. This supports website delivery, fault diagnosis and protection against misuse. Our host is Cloudflare. We keep no visitor logs of our own and do not switch on Cloudflare’s optional request logging.
Making an enquiry
The enquiry form on the contact page asks for your name, email address, optional organization, an optional enquiry category chosen from a fixed list, and your message. These details help us understand and respond to your enquiry and consider scientific or commercial collaboration. The form includes a hidden anti-abuse field. When you press send, your entries go to Web3Forms, which checks them for spam and delivers them to us by email.
If you contact us by email, the correspondence includes your email address, message and any other information you choose to send. An email service may also process delivery and security metadata. Please keep initial enquiries non-confidential and do not include sensitive personal information or unnecessary information about other people.
The website does not offer a mailing-list subscription, and sending an enquiry does not sign you up for marketing. The website does not use visitor profiling or automated decisions with legal or similarly significant effects.
3. Lawful bases
- Enquiries and collaboration discussions: our legitimate interests in communicating with people who contact the company and in considering relevant research and business opportunities.
- Steps towards an agreement: where you ask us to take steps towards a contract with you, contractual necessity may apply to the information needed for those steps. This does not automatically apply to every business enquiry.
- Website delivery and security: our legitimate interests in operating and protecting the website, limited to the information needed for that purpose.
- Legal obligations: where a specific applicable legal duty requires relevant information to be retained or disclosed, that duty may provide the basis for that processing.
The website uses nothing that needs your consent. If that changes, we will ask for consent first and update this policy. There is no consent checkbox or automatic marketing permission attached to the enquiry form.
4. Services, locations and retention
Enquiries are intended for the people at Matter Machine Technologies who need them to consider and respond to your message. Hosting, email and form services may process information to support those activities.
| Detail | Information |
|---|---|
| Hosting provider | Cloudflare, Inc. Cloudflare describes itself as a processor for website content and visitor data passing through its network |
| Hosting / website processing region | Cloudflare’s global network: pages are served from the data centre nearest the visitor. Cloudflare is based in the United States and stores information mainly in the United States and the European Economic Area |
| Website log retention | We keep no website logs of our own. Cloudflare keeps operational and security logs for periods set by its own policies |
| Email service provider | Microsoft (Outlook.com), which receives enquiries sent through the form |
| Enquiry and correspondence retention | Up to two years from our last contact, unless an enquiry leads to a collaboration or agreement, when it is kept for as long as that relationship and any legal requirement need |
| Enquiry form provider | Web3Forms, acting as our processor under its data processing agreement |
| Form processing region | Web3Forms operates from India and uses AWS, Cloudflare and Hetzner, which may process data in several regions |
| International transfers and relevant safeguards | Cloudflare and Microsoft: the UK Extension to the EU-U.S. Data Privacy Framework, with Standard Contractual Clauses where needed. Web3Forms: Standard Contractual Clauses with the UK Addendum, under its data processing agreement |
Web3Forms keeps a copy of each enquiry for up to three years from submission, unless it is deleted sooner. For transfers from the UK, Web3Forms states that it relies on safeguards including the Standard Contractual Clauses.
We keep information only for as long as the reason for holding it lasts, or a legal requirement needs.
5. Your rights and complaints
Depending on the circumstances and applicable data protection law, you may have rights to access your personal information, correct it, request its deletion, restrict its use, receive or transfer it, and object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing. These rights are subject to the conditions and exceptions in the law.
Contact the company using the details in section 1 to raise a privacy question or exercise a right. A request may require proportionate checks to establish your identity and the information it concerns.
You can also raise a concern with the UK Information Commissioner’s Office (ICO). Information about making a complaint is on the ICO website at ico.org.uk/make-a-complaint.
6. Cookies, other websites and changes
Our cookie policy explains how this website uses cookies and browser storage.
Links to scientific papers, university pages and other organizations take you to their websites. These are ordinary links, not embedded documents or services. The destination website’s own privacy and cookie information applies when you visit it.
We will update this policy if the website or the services it uses change.